At MOPEPE, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or engage with our services. By using our website, you consent to the practices described in this policy.

Information We Collect

We collect personal and non-personal information to enhance your shopping experience and ensure efficient service.

Personal Information:

This includes information you provide when you:

• Make a purchase (e.g., name, email address, shipping address, phone number, payment information).
• Create an account on our website.
• Subscribe to our newsletter or promotional emails.
• Contact us via email, phone, or online forms.

Non-Personal Information:

This includes data collected automatically when you use our website, such as:

• IP address, browser type, and operating system.
• Website usage patterns and traffic data.
• Cookies and similar technologies.

How We Use Your Information

We use the information collected for the following purposes:

• To Process Orders: Fulfilling your orders, processing payments, and delivering products.
• Customer Service: Responding to inquiries, resolving issues, and providing support.
• Marketing: Sending promotional emails, updates, and special offers (with your consent).
• Website Improvement: Analyzing user behavior to enhance website functionality and user experience.
• Compliance: Meeting legal obligations and protecting against fraud or misuse.

Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information. However, we may share your information in the following scenarios:

• Service Providers: With third-party vendors (e.g., payment processors, shipping companies) to complete your transactions.
• Legal Obligations: If required by law or to protect our rights and property.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. These small data files help us:

• Remember your preferences and shopping cart details.
• Provide targeted advertising and promotional content.
• Analyze website traffic and performance.

You can disable cookies in your browser settings, though some website features may be limited.

Data Security

We implement industry-standard security measures to protect your personal information, including:

• Secure Socket Layer (SSL) encryption for payment processing.
• Regular monitoring of our systems for vulnerabilities.
• Restricted access to personal information within our organization.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

You have the following rights concerning your personal data:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal information (subject to legal or contractual obligations).
• Marketing Preferences: Opt-out of receiving promotional emails by clicking the “unsubscribe” link in our emails.

To exercise these rights, please contact us at info@mopepe.org

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to delete it.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: info@mopepe.org
• Phone: +254 (0) 114696621